“The Five Steps to Effective Online Negotiations” course includes:

• A strategic framework to evaluate when and how to engage in person, on video, on the phone, or in writing via email or by exchanging documents.
• Three separate one-on-one professionally produced and edited video negotiations between Keld and myself showing you how to negotiate online - and how NOT to negotiate online.
• Our expert analysis of the lessons learned from each video.
• The advantages and disadvantages of in person, video, phone and written negotiations.
• The Do’s and Don’ts of Video Negotiations.
• The Do’s and Don’ts of Written Negotiations, including:
• how to negotiate through email,
• when to use written agendas, 
• how to use written proposals to maximize your leverage
• ways to use standards to bolster your negotiation moves
• when to put your offer or counteroffer in writing, and
• if you should craft the first draft of your agreement.
• An email subscription to Marty's negotiation column, so you will continue to learn new strategies and tactics.